Our cutting-edge technology allows you to seamlessly add online ordering to your business, so that customers can pre-order online from a mobile, tablet or pc, for pickup and/or delivery, driving sales and expanding your customer reach.

We believe our offering is not only the best on the market, but our ability to customize the system around your business means that we also offer you confidence that no matter what type of item you want to sell online or how you want to sell it, WizeChef™ will be able to handle it now and in the future.

The WizeChef™ System at a Glance

Cutting-edge technology
Customizable system to suit your business
Integratable with your current POS system
Versatile system to suit many industries
Compatible with Paypal, Stripe, & Every Major Credit Card Processor
Developed & Designed in Florida USA
No two systems are ever the same!

WizeChef™ Customized to suit your business
Why couldn’t we have a system that has all the core features, but is still versatile enough to handle different food types, beverages, deals and customization? We do now… WizeChef™ will work around your business instead of you squeezing your business into a cookie-cutter style system.

Cafe’s, Pizza Shops, Restaurants, Franchises and other QSR’s all want it, but each business is unique so we developed a platform that could service them all in their own unique way.

Over the years we have invested a lot of time and money into ensuring our online ordering platform is of the highest standard. It has been completely developed & designed by our own in-house developers & developers all over the world. We are able to integrate with your current POS provider or run the system independently.

WizeChef™ now makes it feasible for businesses to offer a fully branded online ordering platform without the overheads and time of their own development, which helps the business achieve its goals faster with less risk and maximum return on investment.

Although there are a number of online ordering services in the market place, none of them offer such a highly versatile and well-built system that could do anything our customers require as if it were their own custom built system without the overheads of actually developing their own. That’s right… you can ask for a custom feature and we can develop it for you. No two WizeChef™ systems are ever the same!

How does a restaurant benefit by outsourcing takeout orders?
 
We are able to provide a solution that allows the restaurant to receive more takeout orders, with fewer errors and with a far better service level than restaurants simply doing it themselves, or by employing just online technology. More orders and a much better customer experience lead to more revenue for the restaurant and happier customers. Now, virtually all outsourced online and mobile technology providers in this space make this claim, however there is a major difference when it comes to our technology and services that separates us from the rest of the pack. It starts with our fully integrated takeout solution, supported by our virtual call center staff, which ensures that a phone order is taken correctly by a dedicated, menu-certified and trained “virtual waiter” who is equipped to answer questions and offer suggestions.
 
Along with handling phone orders, we also have online and mobile ordering, catering and loyalty solutions, all integrated into one system. So now our clients have a full, end-to-end solution to address all of their “off-premise” opportunities — not just an online/mobile solution that addresses a small part of the overall takeout market. All orders are placed via our order management software that integrates directly into the restaurants’ point-of-sale systems. This also provides the ability to monitor the order volume level of the kitchen and provide a more accurate pick-up time for the customer. Here’s the best part: even if you order online from a computer or mobile device, that order is also processed through our order-management software and is monitored by our call center staff for quality assurance. And if the customer experiences a technological or credit card processing issue, a virtual waiter calls the customer immediately to remedy the issue and works directly with the restaurant kitchen to have it properly fulfilled. No other technology or service provider — online, mobile, whatever — offers a fully integrated, end-to-end solution like what we provide.
 
The restaurant receives more takeout orders, does not overwhelm their dine-in wait and kitchen staff in the process, fulfills them more accurately, and the customer has a vastly better experience and level of service.
 
Customers can place orders via the web on any device. How does that work?
 
Essentially, the customer opens the web browser of their choice and visits the restaurant website to place the order via the device of their choice — be it a computer, laptop, tablet or mobile device — and places an order. Our online technology is agile enough to recognize what type of device you are using to provide the proper user experience.
 
The technology offers more than just ordering. What are some the advanced features for restaurants?
 
The three biggest advantages of our services and technology to our restaurant clients are our order management software, our ability to integrate directly to the restaurant systems, and our unique ability to fully integrate all of our services offerings (phone, online and mobile takeout ordering, customer loyalty, and catering) together as one vendor. Prior to WizeChef™, a restaurant would have to employ one technology vendor for online takeout, and another for customer loyalty, and so on. We bring it all together for easy management and support that maximizes the restaurant’s full takeout revenue opportunity, creates a high level of operational efficiency, and bolsters their customer satisfaction.

How is the advent of new delivery options changing takeout?
 
Delivery is probably the biggest buzzword in the industry right now, which is why you see big corporate players like Google, Amazon and Uber getting into the game. What it really boils down to is convenience. More and more people, and especially millennials dine by convenience. Whether that’s using an app to locate a restaurant in the area, make a reservation or order for delivery. The modern takeout customer enjoys options of convenience, and delivery is perhaps the most convenient of all the options. If you think back a decade or two ago, pizza and Chinese cuisine restaurants dominated the space. But now, virtually all forms of restaurants from fast food to fine dining are ramping up their takeout operations which includes delivery.
 
Who do you feel is your competition?
 
Interesting question because although we are constantly compared to GrubHub and OLO the reality is that we do vastly more than they do. They focus on just the Online and Mobile aspects of takeout, which today account for about 40 percent of the total takeout opportunity. It is very important for restaurant operators to understand that 60 percent of takeout and other off-premise opportunities come in through a phone call. With this said, our fully integrated solutions, supported by our Virtual Call Center, Online and Mobile ordering, combined with the ability to support more complex Catering orders, perform Outbound Business Development services and offer a customized Loyalty platform, allows us to handle 100 percent of the off-premise opportunity – using one system, one database, one partner. There really isn’t a true competitor because we go beyond takeout. It’s the core reason we are different.

PLATFORM FAQ's

Do I need a Point of Sale System (POS)? No.

Our online ordering system WizeChef™ has been designed to run independently. If you do have a POS system, depending on the manufacturer we can look at integration if required.

Do I need an Internet Connection? Yes, you will need access to the internet as this is how the online ordering system receives its orders. However you do not need a contract or hard wired connection with your internet provider. We can assist with the purchase of a pre-paid wireless internet account which is portable and cost effective. Our devices can also take sim cards so that you can access the internet via 3/4G.

What hardware is required? Nothing more than windows based netbook/PC or an older pc is required. We will provide the printer. We also have an all in one solution that will be shown to you when we demonstrate the system. If you have an existing POS system we can also utilize your existing hardware.

Do I need an existing website? No, we can speak to you about creating a simple one page website that can link through to the online ordering system. We can also offer you full web design, email and hosting services if required.

What happens if I already have a website? Fantastic! We can upgrade your existing website if required, or we can customize the online ordering system to look like your existing website. The two websites will be seamlessly linked so that your customers never have to leave your website.

Can I update the website/ordering system myself? Yes. The WizeChef™ Online ordering system has an easy to use administration area for you to edit everything including your menu and prices, delivery fees, hours, coupon codes and much more. Make sure you visit our features section for more information.

Can I accept Credit Cards online? Yes, customers can pay using credit card (which ever cards you accept). We offer the option of automatic payment processing (where the money is transferred directly into your account) via your bank or a secure gateway daily. You can also accept COD, PayPal or other payment gateways requested.

How do I grow my customer database? Easy. Every time a customer places an order through your online ordering system, it will be saved in the database. To retrieve this information, simply login to the administration panel to export the data and notify your customers of special promotions or upcoming events.

How much would the WizeChef™ system cost? Each and every customer has different needs and requirements. The WizeChef™ online ordering system is a customized solution for each client. Please contact us for an obligation free demonstration and quote.

How much would the WizeChef™ system cost if we are a restaurant partner? Please contact us for an obligation free demonstration and transaction fee &/or monthly price quote. Which basically means for FREE with no upfront costs or money out of your pocket. Wow!

Click Here To Apply to become a Restaurant Partner..

WizeChef™ Platform Includes:

• Website with multiple templates
• Mobile site
• Online Ordering
• Delivery System & Customer Facing Technology
• Inventory Management & Food Cost Savings
• Restaurant published on +10 directories
• Multi-posting on social networks
• E-reputation dashboard
• Unlimited Support 24/7
• Individual training
• Full setup and content integration by our team
• Digital Ordering & Reservation engine on web & mobile sites
• Digital Ordering & Reservation engine on Facebook page
• Full Reservation management system
• Digital Orders & Reservation notifications by Email / SMS
• Customer database management
• Automatic collection of verified reviews
• Unlimited Emailing
• Detailed analytics
• & Much More...

**WizeChef™ for Restaurants, QSR's, Bakeries, Cafe's, Clubs, Bistros, Food Trucks...

Online ordering helps you make front of house more efficient by improving your backend systems. The restaurant trade continues to be challenged by price pressure and escalating operating costs. Online ordering with WizeChef™ helps restaurateurs to improve order management which frees them to spend more time on menu planning and house management in order to attract and retain customers.

WizeChef™ for restaurants helps restaurateurs to:

• Pay no commissions with WizeChef™
• Accept payments online, COD or in-store (get paid daily!)
• Gain full control over your own online business
• Enable customers to order and pay ahead
• Provide customers with the option of pre-ordering meals
• Add surcharges for extras such as toppings or fillings in burgers and sandwiches
• Quickly create and change specials
• Build a database of customer data for future marketing
• Cross-sell/upsell menu items and offer office catering
• Easily update your menus, at any time
• No forced discounts

Life in the restaurant is easier when everything works together. That’s why we’re launching WizeChef Marketplace™ to unify restaurant solutions.

Restaurants rely on a variety of technologies to run their business. But what happens when these solutions don’t talk to each other? Painful workarounds and lost time.

We want your restaurant to run as seamlessly as possible — that’s why we are introducing WizeChef Marketplace™.

WizeChef Marketplace™ is the one-stop shop for connecting pre-integrated partner solutions with our Restaurant Digital Ordering & Management Platform™. The WizeChef Marketplace™ is a network of more than 85 technology & service partners covering a wide array of services - from payment processors, POS, marketing, digital marketing, payroll, loyalty, gift cards, customer engagement, kiosks, kitchen display technology, analytics to artificial intelligence, insurance, food suppliers, restaurant equipment, food costing, capital, financing, accounting to inventory management and employee scheduling. WizeChef Marketplace™ connects them all, directly into a single platform.

WizeChef Marketplace™ supports the tools and technologies that restaurateurs need but have traditionally struggled to connect. These services include inventory management, scheduling, labor compliance, accounting, beverage management, gift cards, payroll, PCI compliance and even raising capital for expansion.

Our goal with WizeChef Marketplace™ is to make the lives of restaurateurs easier, smarter and give them the time back to focus on hospitality. We’re eager to share WizeChef Marketplace™ with you, and to grow the marketplace to meet even more of our restaurant partners’ needs.